Effective Date: January 1, 2020
At the Online & Digital Education Academy (ODEA), our purpose is to develop educational curriculum utilizing the most advanced technology and resources available to create an exciting and impactful learning experience. We are equally committed to respecting your privacy.
We DO NOT collect any type of personal information when you register with our website, mobile site or mobile applications (our “Sites and Apps”); purchase any products or services from us; schedule an appointment for service; visit or attend one of our offices, studios, or on-site training locations; contact one of our technicians; or complete a survey feedback form. Accounts are generated using student ID’s eliminating the need for personal contact information.
The following chart describes what categories of information we may collect, how we collect that information, the business purposes for which we generally use such information.
|Direct Identifiers (Student ID – E-mail Address)||Provided directly by client organization||· Maintaining and servicing your account · Providing customer service · Processing technical support requests · Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity · Entering student grades in grade book|
|Digital Identifiers (IP Address, Cookies, Website Browsing and Interaction Activity, Other Device or Browser Identifiers)||Collected indirectly from customer’s browser or device||· Enhancing your user experience · Analytics to improve our products and services · Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity|
|Website login credentials||Provided directly by client organization||· Maintaining and servicing your account · Providing customer service · Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity|
ODEA is not held responsible if the client chooses to share their personal login credentials with other individuals. Maintenance of personal login credentials is the sole responsibility of the user and cannot be held against ODEA in the event that the client willingly shares the required information.
We and our service providers collect information about how you use our services – for example what web or mobile pages you have viewed – to analyze trends, generate analytics, provide a better user experience, improve our products and services, detect and prevent fraud or security incidents. Our Sites and Apps use pixel tags, web beacons, and similar tracking technologies (collectively referred to as “Cookies”) that are created when you use our online services and are stored on your computer or mobile device.
Cookies help us offer convenient features like storing the graphics of your program, remembering your login and account settings, recognizing your browser when you visit, customizing your current and future visits, and providing you with information about products that interest you. Cookies help us personalize your experience and save time during use.
In addition to information collected from our customers, we and our service providers also collect certain information from candidates who apply for a job with ODEA and our family of brands to contact you about your application and evaluate your qualifications for the position, including your name, phone number, e-mail address, postal address, education information, and employment information.
We do not sell, license or share the personal information we collect with unaffiliated third parties for their marketing purposes.
We sometimes use third-party service providers to act on our behalf, for example to help us develop new content or features within the application. Our service providers will not receive your personal information including your name and contact information, payment information, and other content you upload to our Sites and Apps, cookies and other device identifiers, IP address, and website browsing and interaction activity. These service providers are only allowed to use information in connection with the specific service they provide on our behalf.
Partners and Affiliates
We share your information among our family of brands for purposes described in this Policy. This allows us to generate new features such as the ability to use the same login information on multiple product offerings.
Law Enforcement, Mergers, and Other Situations
We may be required to share your information in other, limited circumstances. For example, we may be required to share certain information to respond to a subpoena or similar judicial process, to comply with provincial, federal or local laws, to protect the security or integrity of our databases or website, to take precautions against liability, in the event of a corporate reorganization or, to the extent required by law, to provide information to law enforcement agencies. Additionally, your information may be transferred to another organization if, for example, we transfer the ownership or operation of the Sites and Apps because we have merged with or have been acquired by another organization, or if we liquidate our assets. In those cases, the new company’s use of your information will still be subject to this Policy and the privacy preferences you have expressed to us.
You have choices about how your information is collected and used. You can notify us of your preferences when you create an account with us, and if you would like to review, correct or delete your account information on our Sites and Apps, you can do so by contacting us directly. There may be times when we are unable to fulfill your request – for example, if providing access to your information would reveal confidential commercial or proprietary information or information about someone else (and we cannot separate your data), if we are prohibited by law from disclosing the information, or if we have a legal obligation to retain certain data. We may require additional personal information from you for the purposes of verifying your identity and rights.
If you don’t want our Sites and Apps to collect information using Cookies, you can change your web browser settings to reject Cookies from the site or to alert you before a cookie is placed on your computer. Each browser is different, so you should check your browser’s “Help” menu to learn how to change your cookie preferences. Please note that cookie-based opt-outs only apply to the specific computer and browser on which the opt-out cookie is applied. If you accept a cookie, you can delete it at any time through your web browser. If you choose not to accept Cookies, though, you will not be able to enjoy all the features available to our registered users.
“Do Not Track” is a preference you can set in your web browser to let the sites you visit know that you do not want them collecting information about you. Our sites do not currently respond to “Do Not Track” settings.
Although no website, application, database or system is completely secure or “hacker proof,” we have safeguards in place to protect against unauthorized access and disclosures of the personal information we control, including technical, physical and administrative safeguards and security measures. Despite these measures, however, we cannot guarantee that our information security safeguards will never be compromised.
For further information regarding this website privacy statement or related ODEA policies and procedures, please contact: firstname.lastname@example.org